Accelerometer stuck at high state

I recently brought an accelerometer and it isn’t showing up when I use an i2c scanner. I tested the values that the arduino and accelerometer were transmitting with each other and found that it was constantly displaying 5/3.3v rather than switching down to 0v to display a binary number. Any ideas on why the voltage is stuck at high and maybe if this has something to do with it not showing up on the scanner?

Hi @matthew271007 - can you help us out with some more information

what model accelerometer are you using?
can you share a picture of how everything is hooked up?
your user code?