# New raspberry pi 3b+ not light up **URL:** \ **Category:** Raspberry Pi\ **Created:** [31 August 2018 09:15 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336 "2018-08-31T09:15:02Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jeffrey69439](https://avatars.discourse-cdn.com/v4/letter/j/e36b37/32.png) [@Jeffrey69439](https://forum.core-electronics.com.au/u/Jeffrey69439)\ **Post date:** [31 August 2018 09:15 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/1 "2018-08-31T09:15:02Z")
Hi all, I recently bought a Pi3 Model B+ from core electronics and received it from Australian POST. The board unfortunately does not light up (which I’ve tested on my Pi 2 with the same SD card with fresh Raspbian). The red light keeps red and not blinking. The power supply is of good quality (5v 2amp Apple ipad changer). It seemed that this board is faulty. Any ideas? Thanks! ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.core-electronics.com.au/graham/32/54_2.png) [@Graham](https://forum.core-electronics.com.au/u/Graham)\ **Post date:** [3 September 2018 05:04 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/2 "2018-09-03T05:04:32Z")
Hi Jeffrey, This sounds like a classic old OS issue; older versions of Raspbian/NOOBs will not work in the 3B+ You’ll need to update your old OS from the RPi2, or, create a fresh uSD card using the latest version Here’s a guide: > **[How to Create a NOOBS microSD Card - Tutorial](https://core-electronics.com.au/tutorials/how-to-create-a-noobs-microsd-card.html)** > > NOOBS has made installing Operating Systems (OS) on the Raspberry a super simple process. If you haven’t purchased a Raspberry Pi NOOBS MicroSD card, you can download NOOBS onto a blank SD card in a couple of quick, easy steps. > For this tutorial you... ---
**Author:** ![Jeffrey69439](https://avatars.discourse-cdn.com/v4/letter/j/e36b37/32.png) [@Jeffrey69439](https://forum.core-electronics.com.au/u/Jeffrey69439)\ **Post date:** [3 September 2018 09:24 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/3 "2018-09-03T09:24:02Z")
Hi Graham, Should try Raspbian Stretch at first place! Just baked a new Stretch on a fresh SD card, which booted successfully on Pi 2, but still no luck with the Pi 3 B+. The green light next to the red never flashed while connected to power… Regards Jeffrey ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.core-electronics.com.au/graham/32/54_2.png) [@Graham](https://forum.core-electronics.com.au/u/Graham)\ **Post date:** [4 September 2018 04:08 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/4 "2018-09-04T04:08:53Z")
Hi Jeffrey, So that we’re on the same page, can you share the results of this command (from the RPi2): `uname -a` ---
**Author:** ![Jeffrey69439](https://avatars.discourse-cdn.com/v4/letter/j/e36b37/32.png) [@Jeffrey69439](https://forum.core-electronics.com.au/u/Jeffrey69439)\ **Post date:** [4 September 2018 10:15 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/5 "2018-09-04T10:15:34Z")
Hi Graham, `uname -a` returns Linux raspberrypi 4.14.50-v7+ #1122 SMP Tue Jun 19 12:26:26 BST 2018 armv7l GNU/Linux ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex028/user_avatar/forum.core-electronics.com.au/graham/32/54_2.png) [@Graham](https://forum.core-electronics.com.au/u/Graham)\ **Post date:** [4 September 2018 22:59 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/6 "2018-09-04T22:59:19Z")
Hi Jeffrey, Thanks for that info! You’ve done what you can to figure this out on your side. I’ve sent you instructions to return the RPi to us, so we can test it using official hardware and replace it if need be. ---
**Author:** ![Jeffrey69439](https://avatars.discourse-cdn.com/v4/letter/j/e36b37/32.png) [@Jeffrey69439](https://forum.core-electronics.com.au/u/Jeffrey69439)\ **Post date:** [4 September 2018 23:54 UTC](https://forum.core-electronics.com.au/t/new-raspberry-pi-3b-not-light-up/3336/7 "2018-09-04T23:54:46Z")
Thanks Graham for the prompt response. I’ll send it over shortly! Regards Jeffrey