We have launched our new website, and while we’ve worked hard to make it as smooth as possible, please do post a comment here if you find bugs. There’s also the option to send us an email using the “Feedback” button on the lefthand side (doesn’t appear on the forum theme)
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Just in the last few days I have found Core’s website not responding to search queries. Whether I hit enter or click the search glass icon, nothing happens. I refresh and sometimes it works. Multiple days, different searches.
I am using Brave Browser.
E.g. today, I turned on my PC, opened Brave, when to Core’s website. Type in “piicodev servo” in the search bar, hit enter… nothing changes. Use mouse to try an click the search glass icon, not a clickable item.
Hi @Nigel164388,
Great feedback, thanks! If other pages work fine then it’s possible that you’ve hit our WAF rate limit on search. One way to test is to hit F5 on a search page and see if there is a Cloudflare challenge.
I’ll check out the config and see if we can fine tune it a bit better as well.
Has something changed on the website ? Lately it seems that whenever I spend more than 15 minutes on Core’s shop, every page I go to pops up the chat window. Minimising the window only helps until browsing to another page. Even closing the chat sometimes doesn’t make a difference.
It is so intrusive, blocking a fair part of the page I am trying to read, and thus really annoying.
While on the topic of Core’s website, I also find the Search function to be frustrating. Because you stock the same part from different suppliers at (sometimes wildly) different prices, and being a pensioner watching my pennies, I have got into the habit of changing search results from “Recommended” to “Price” and then scroll up to change to ascending price (did I say I’m a pensioner so don’t buy the most expensive product).
It doesn’t seem to matter what I have searched for, because I always end up going through about 20 pages of mostly unrelated products. I do find interesting things I didn’t know you had, but so much time is wasted.
Oh, and what about “Out of stock” items ? How about letting us know which are just temporarily awaiting stock to arrive; and which we will be waiting forever for because they are actually discontinued. I do understand that you don’t just delete discontinued items for accounting, and for attached support material.
Hi Donald
I would wholeheartedly agree with that. You can seemingly run out of items for the category you are searching and then a few pages later find a couple more. You can be searching “Mosfet” and finish up with RGB LEDs or something equally as unrelated. Maybe the search system needs an overhaul. I usually give up.
I get the impression that this is the idea behind it all.
I have never experienced an issue with that. The stock situation seems reliably noted on the right hand side under the initial blurb. “Discontinued” items are usually marked as “Retired”. I recently placed an order which had 2 “out of stock” items and the order arrived within the delayed time frame quoted.
Cheers Bob
