We’ve noticed a few common issues with Raspberry Pi cameras, specifically with the NoIR range. If you’ve got one of these cameras and are experiencing connection issues, try very carefully reattaching the ribbon cable in the back per the image below. They’re usually already in the right orientation, they just occasionally get dislodged in shipping or use. As always please shoot us an email or post if you’re running into issues with your project/parts and we’ll do our best to help out!
Also be sure to checkout the troubleshooting guide that I’ve linked below.